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Video calls and equipment: solutions for camera, microphone and screen sharing

Video calls are part of every working day now, but a week rarely passes without some problem. The most common issues are a camera that isn't recognized, a microphone that doesn't work or others not hearing you, echo and feedback, and screen sharing dropping in the middle of a meeting. There's also poor image quality, lag and audio problems with headsets and Bluetooth devices.

On this page we've gathered step-by-step guides for the most common situations in Zoom, Microsoft Teams and Google Meet, as well as for camera, microphone and speaker settings in Windows and macOS. The solutions are written for home users and small and medium businesses, with a clear order of checks you can carry out yourself.

  1. Camera not showing in video call: how to get it working againCamera not showing in Zoom, Teams or Meet? Check permissions, device selection, drivers and whether the camera is in use, then get it working again in a few minutes. Easy 10 min
  2. Microphone not working in Zoom, Teams or Meet: step-by-step checksIf others cannot hear you in Zoom, Teams or Meet, go through the microphone checks in order: permissions, device selection, system levels and a test before the call. Easy 10 min
  3. Others can't hear you in a meeting: what to check firstOthers can't hear you on a video call? Check the microphone, permissions, device selection and network. Find out what to do first and how to fix the problem quickly. Easy 10 min
  4. Echo and feedback in video calls: how to fix themEcho and feedback in video calls usually happen when speakers and microphone are in the same room. Learn how to fix them quickly and prevent them. Easy 10 min
  5. Screen sharing not working: fix for Zoom, Teams and MeetScreen sharing not working in Zoom, Teams or Meet? Learn the most common causes and steps for a quick fix on Windows, macOS and in the browser. Medium 10 min
  6. Poor video quality and lag in video calls: how to improve qualityBlurry image, stuttering and lag in video calls are most often caused by a weak connection or an overloaded computer. Check step by step and restore quality. Medium 15 min
  7. Headset and Bluetooth audio in calls: why it drops and how to make it workBluetooth headset loses sound in video calls? Learn why it switches to Hands-Free mode and how to set it up correctly in Windows, macOS, Android and iOS. Medium 10 min
  8. Zoom audio and video settings: how to choose the right microphone, camera and speakerThe wrong device in Zoom ruins audio and video. A guide to choosing the microphone, camera and speaker, testing before a meeting and settings that remember your choice. Easy 8 min
  9. How to record a meeting in Zoom, Teams and Google MeetLearn how to record a meeting in Zoom, Microsoft Teams and Google Meet. Check permissions, settings and where the recording is saved. Medium 10 min
  10. Google Meet cannot access camera and microphone in browserGoogle Meet cannot access camera and microphone in browser? Check permissions, HTTPS, antivirus and sound settings step by step and fix the problem quickly. Easy 10 min
  11. Video meeting room equipment: how to set it up properlyA guide to setting up equipment in a video meeting room: camera, microphone and speaker placement, lighting, network and checks before every call. Medium 45 min
  12. Blurred or virtual background not working in video callIf your blurred or virtual background is not working in Zoom, Teams, or Meet, check your camera, drivers, lighting, and settings. Learn the troubleshooting steps. Medium 10 min
Didn't find a fix?The AI IT assistant is available 24/7. Describe the problem or send a screenshot of the error and get instructions for your case.Ask the AI IT assistant