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AI tools: solutions for the most common problems at work

AI tools are now part of everyday work, but they bring new problems with them. Users in Serbia most often look for help when ChatGPT reports an error or a limit, when Copilot in Microsoft 365 does not show results, when AI gives an incorrect answer, or when it is not clear what may be entered into a tool and what may not.

On this page we have gathered step-by-step guides for the most common situations: from writing better prompts and using AI tools in Excel, through recognizing AI scams and deepfake voices, to running a local AI model and choosing the right tool for a company. Each article explains the problem in plain language and gives a concrete solution you can apply right away.

  1. ChatGPT reports an error or limit: how to continue workingChatGPT shows an error, a limit message, or does not respond? Find out the steps for a quick solution and continue working without wasting time. Easy 10 min
  2. AI gives wrong answers: how to recognize hallucinationsAI tools sometimes invent facts, citations and sources. Learn to recognize hallucinations, verify claims and reduce the risk of errors in business. Medium 10 min
  3. What not to paste into AI tools: privacy rules for businessesLearn which data should never be entered into AI tools, how to protect business information, and how to align AI use with your company's privacy rules. Medium 15 min
  4. Copilot not showing in Microsoft 365: how to get it backCopilot not showing in Microsoft 365 in Word, Excel or Outlook? Check the license, updates, account and app settings and get the button back in a few minutes. Medium 20 min
  5. How to write a better prompt for work: examples that workLearn how to write an effective prompt for AI tools at work. Discover the structure, examples and tips for accurate and useful answers without wandering. Medium 10 min
  6. AI for Excel: formulas, tables and analysis made easyAI tools in Excel help you write formulas faster, edit tables and analyze data. Learn how to use AI safely and avoid mistakes. Medium 15 min
  7. AI phishing: how to spot scams in emails and messagesAI phishing uses artificial intelligence to create convincing fake emails and messages. Learn to recognize the signs of fraud, verify the sender, and protect your account. Easy 10 min
  8. Deepfake voice scam: how to protect yourself from a fake callLearn how to recognize a deepfake voice scam in a phone call, what steps to take immediately, and how to protect your money and accounts. Easy 15 min
  9. Local AI on your computer: how to run a model without the cloudA guide to running a local AI model on Windows, macOS and Linux: checking hardware, choosing tools, downloading a model, testing and limitations without the cloud. Medium 45 min
  10. Which AI tool to choose for your company: criteria and comparisonA guide to criteria for choosing an AI tool in your company: privacy, integrations, price, support. Comparison of tool categories and practical tips for decision-making. Medium 20 min
  11. AI summary of documents and meetings: how to make it accurateAI summaries often omit decisions and get numbers wrong. Find out how to prepare a document or transcript, verify key facts, and get an accurate summary. Medium 20 min
  12. Is this text or image made with AI: how to checkLearn how to check whether text or an image was made with AI tools. Practical signs, tools and steps for a quick check. Medium 10 min
Didn't find a fix?The AI IT assistant is available 24/7. Describe the problem or send a screenshot of the error and get instructions for your case.Ask the AI IT assistant