IT infrastructure maintenance without downtime or stress
Servers, networks, computers, Microsoft 365, backup and security under one contract. 24/7 monitoring and fast response.
24/7 monitoring
We see a problem before you notice it.
100+ workstations
That is how many computers we already maintain for our clients.
Backups that work
Automatic, off-site and regularly tested restores.
Predictable cost
A monthly plan instead of expensive emergency calls.
When IT works, nobody notices. When it stops, the whole company stops. We take care of your IT infrastructure as an external IT team: we maintain workstations, servers and the network, manage accounts and licenses, run backups that are actually tested and protect the company against ransomware. We work on a monthly plan with a defined response time, and for larger projects (server migrations, a new network, moving to the cloud) we provide a separate proposal.
What we maintain
Workstations and users
Setup, updates, antivirus, printers and helpdesk for employees, remotely and on site.
Servers
Windows Server, Linux, Active Directory, file servers, virtualization (Proxmox, Hyper-V, VMware) and migrations.
Network and WiFi
Routers, firewalls, VPN, network segmentation and reliable WiFi for offices and warehouses.
Microsoft 365 and Google Workspace
Accounts, email, Teams, SharePoint, licenses, MFA and security policies.
Backup and recovery
A 3-2-1 strategy, server and cloud account backups, restore testing and a recovery plan.
Cybersecurity
Ransomware protection, phishing training, patch management and access reviews.
Cloud and hybrid infrastructure
Moving to the cloud, VPS, Azure and AWS, or a combination with on-premise servers.
Remote Desktop and terminal servers
Multi-user remote work, licensing and stable RDP sessions.
Procurement and documentation
Hardware advice, asset inventory, password and configuration records.
Platforms we maintain
How we take over your IT
- 1
Free IT review
Inventory of hardware, network, accounts, backups and security risks.
- 2
Plan and proposal
A monthly plan based on users and devices, plus a list of urgent fixes.
- 3
Takeover and documentation
We set up monitoring, clean up access and document everything.
- 4
Regular maintenance
Updates, backup checks, helpdesk and a monthly report.
In practice
We maintain IT for companies with more than 100 workstations in total: from 10-person offices to companies with several locations, servers and terminal servers for remote work. We handle server migrations, moves to Microsoft 365, new networks and backup systems, with 24/7 monitoring.
Frequently asked questions
How much does monthly IT maintenance cost?
The price depends on the number of users, computers and servers. For smaller offices plans start at a few hundred euros a month. After a free IT review you get an exact proposal.
What is included in the monthly plan?
Monitoring, updates, antivirus, account management, backup checks, employee helpdesk within the agreed response time and a monthly report. Larger projects are contracted separately.
How fast do you respond?
Response times are defined in the contract (SLA). Critical issues are handled with priority, and most problems are solved remotely within minutes.
Do you come on site?
Yes, in Belgrade and the surrounding area. Elsewhere we work remotely and visit by arrangement.
Do you migrate servers?
Yes. We migrate from older Windows Server versions, move to virtualization, Microsoft 365 and the cloud, planned and without downtime.
How do we protect against ransomware?
With updates, MFA, limited privileges, network segmentation, employee training and, most importantly, backups that are isolated from the network and tested regularly.
Is IT outsourcing cheaper than in-house IT?
For companies up to around 100 employees it usually is: you get a team with experience in many areas and 24/7 availability for less than the cost of one employee.
Do you also maintain websites and applications?
Yes. We can maintain your entire IT landscape: infrastructure, website, web shop and internal applications, with one point of contact.
Free fixes from our knowledge base
Step-by-step guides for the problems we solve most often as part of this service.
- Windows computer running slow: how to speed up the system
- Internet is slow: how to speed up your connection and test speed
- Printer is offline: how to get it working again in a few minutes
- Full disk on Linux server: how to free up space
- Accidentally deleted files: how to recover them on Windows
- Hacked email account: how to restore access and stop abuse
- Laptop overheating and noisy fan: how to cool it down
- Outlook not sending or receiving messages: how to fix the problem
Request a free IT review
Tell us the number of employees, computers and servers. We will get back with a review date and an indicative proposal.