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Website, domain and hosting: solutions to the most common problems

When a website does not open or the browser shows a warning that the connection is not secure, the most common culprits are an expired SSL certificate, an incorrectly configured DNS record or an expired domain. In this category, we explain in one place how to quickly determine the cause and get the site back up, without unnecessary steps and technical jargon.

Besides site availability, we also cover problems that are not immediately visible: emails ending up in spam due to SPF, DKIM and DMARC settings, 500 server errors, slow loading and poor Core Web Vitals scores, moving to a new hosting and situations when Google does not index pages. Each guide contains concrete steps and an explanation of what to check first.

  1. Website not loading: what to check first and how to get it back onlineWebsite not loading for you or your visitors? Check domain, DNS, hosting and SSL in order, find the cause and get the site back online without panic. Medium 30 min
  2. DNS changes not visible: how long propagation takes and how to speed it upDNS changes not visible? Find out how long propagation takes, why old records persist, and how to speed up the application of new DNS records without site downtime. Medium 30 min
  3. SSL error and "connection is not secure" message: how to fix itWebsite showing an insecure connection warning or an expired SSL certificate? Learn the causes and steps to quickly fix the error on your website. Medium 30 min
  4. Expired domain: how to recover it and prevent site lossDomain expired and site down? Learn how to recover it (usually within 30 days), avoid loss, and prevent future expirations. Medium 30 min
  5. Emails going to spam: setting up SPF, DKIM and DMARC recordsEmails from your domain ending up in spam? Learn how to properly set up SPF, DKIM and DMARC records in DNS and restore recipient trust. Medium 45 min
  6. 500 Error on Website: Causes and How to Fix It QuicklyA 500 error indicates a server problem, not a browser issue. Learn the most common causes and steps to fix it quickly without data loss. Medium 30 min
  7. Slow site and poor Core Web Vitals scores: how to speed up your siteSite loads slowly and Google shows poor Core Web Vitals scores? Check hosting, images, caching and scripts and speed up your site without a rebuild. Medium 90 min
  8. Move to new hosting without downtime: complete migration planComplete plan for moving to new hosting without downtime: preparation, backup, transferring files and database, testing, DNS change and post-migration checks. Medium 90 min
  9. Google not indexing pages: causes and how to get them into searchFind out why Google is not indexing your pages and how to properly get them into search. Check robots.txt, noindex, sitemap and Search Console. Medium 30 min
  10. www and https redirect: how to make your site work on one addressYour site opens on multiple addresses (www, non-www, http, https) and harms SEO. Learn how to properly set up a 301 redirect to a single canonical address. Medium 30 min
  11. Email not arriving: check MX records and mail serverEmail not arriving at your address? Check domain MX records, mail server status and message headers to quickly find the cause and restore receiving. Medium 25 min
  12. Website down or hacked: restoring from backup step by stepWebsite not working or hacked? Restore it from backup step by step: check, isolate, choose backup, restore database and files, verify and prevent. Medium 90 min
Didn't find a fix?The AI IT assistant is available 24/7. Describe the problem or send a screenshot of the error and get instructions for your case.Ask the AI IT assistant