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Browsers and Google Account: solutions for everyday problems

The browser is the main window into work and everyday life today, so any problem in it seems bigger than it really is. Chrome that opens slowly, too many open tabs eating up memory, pop-up ads or a message that the connection is not private are just some of the reasons you contact us.

In this category we explain how to clear the cache and cookies without losing data, remove unwanted extensions, save and restore passwords, open a blocked download and regain access to your Google account. Every guide is step by step, in plain English, so you can apply the solution yourself, without any technical background.

  1. Chrome is slow: how to speed up the browser in five minutesChrome running slow? Check extensions, cache, tabs and hardware acceleration, then restore browser speed in a few steps without losing data. Easy 5 min
  2. Chrome crashing or freezing: what to check firstChrome crashing, freezing or closing tabs by itself? Check memory, extensions, updates and hardware acceleration, with safe steps for Windows, macOS and Android. Easy 15 min
  3. How to properly clear cache and cookies without losing dataClear cache and cookies in Chrome, Edge and other browsers while keeping passwords, bookmarks and website logins. Step by step, risk free. Easy 7 min
  4. Pop-up ads in browser: removing malicious extensionsAds pop up on their own, new tabs open and the search engine changes. Check extensions in Chrome and Edge, remove malicious ones and restore settings. Easy 15 min
  5. Saved passwords in browser: where they are and how to restore themPasswords saved in Chrome, Edge and Firefox are in the password manager. Check where they are, how to view, export and restore them if they disappeared. Easy 10 min
  6. Your connection is not private: how to open a site safelyThe "Your connection is not private" message in Chrome or Edge does not always mean an attack. Check the date, certificate and network, then open the site safely or give up. Easy 10 min
  7. Download blocked: how to allow a file in ChromeChrome blocked a file download? Check why, how to safely allow the download, where blocked files are, and how to prevent it from happening again. Easy 5 min
  8. Forgot your Google account password: how to recover itForgot your Google account password? Step by step: recovery via phone number, backup email, passkey, and options when none of these work. Easy 15 min
  9. Bookmarks not syncing: Google account setupChrome bookmarks not syncing with your Google account? Check sign-in, sync, filters and profile, then force a resync without losing data. Easy 10 min
  10. How to change the default browser in WindowsWindows 11 and 10 do not always change the browser the way you expect. Find out exactly where the setting is, how to set Chrome, Edge or Firefox as default, and what to check if your choice is not remembered. Easy 5 min
  11. Too many tabs uses memory: how to speed up your computerMany open tabs in Chrome or Edge consume RAM and slow down your computer. Learn how to reduce memory usage and speed up the system without losing data. Easy 10 min
  12. Chrome profiles: how to separate work and personal browsingCreate separate Chrome profiles for work and personal use: each with its own account, bookmarks, passwords and extensions. Step by step, without mixing data. Easy 10 min
Didn't find a fix?The AI IT assistant is available 24/7. Describe the problem or send a screenshot of the error and get instructions for your case.Ask the AI IT assistant