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iPhone and iPad problems and solutions: step by step guides

iPhone and iPad are reliable devices, but over time problems can appear that disrupt your working day. In this category we have gathered the most common situations users in Serbia encounter: full iCloud storage that blocks backup, a weakened battery and its health, an update that gets stuck, a locked Apple ID, a device that is disabled due to a wrong passcode, a phone that will not charge, Face ID that does not recognize your face and transferring data to a new iPhone.

Every guide is written step by step, in plain English, with a clear order of settings and an explanation of exactly what you need to do. Whether you use the device at home or in a small or medium business, the goal is the same: to solve the problem yourself, without unnecessary trips to a repair shop and without losing data.

  1. iCloud storage is full: how to free up space and resume backupiCloud is full and backup fails? Find out what is taking up space, how to free it up without losing data, and re-enable backup for your iPhone or iPad. Easy 15 min
  2. Battery draining fast: how to check iPhone battery healthiPhone battery draining fast? Check battery health in Settings, find out when replacement is needed and what you can do yourself. Easy 10 min
  3. iOS update stuck: how to finish it without losing dataiOS update stuck halfway? Learn how to safely complete the installation, save your data, and avoid permanent content loss on your iPhone or iPad. Medium 25 min
  4. Apple ID (now Apple Account) is locked: how to regain access to your account and dataApple Account (Apple ID) locked due to wrong password or security questions? Check the steps to unlock, recover your account and regain access to iCloud data. Medium 25 min
  5. iPhone is disabled: how to unlock it and save your dataIf your iPhone is disabled due to wrong passcodes, check which unlock method preserves data, when a computer is needed, and what to do with a backup. Medium 40 min
  6. iPhone not charging: causes and solutions you can check yourselfiPhone not charging? Check the cable, charger, port and settings. Find out the most common causes and steps to fix it yourself. Easy 15 min
  7. Face ID not recognizing face: how to reset and fix itFace ID not recognizing your face? Learn how to reset Face ID, check the conditions, and fix the unlocking problem on iPhone and iPad devices. Easy 10 min
  8. New iPhone: how to transfer data from your old device step by stepLearn how to safely transfer data from your old iPhone to a new one: via iCloud, direct transfer, or from a computer. Steps, tips, and troubleshooting. Easy 30 min
  9. iPhone won't connect to Wi-Fi: how to fix the network problemiPhone doesn't see the Wi-Fi network or won't connect? Find out the causes and steps to fix Wi-Fi network problems on iPhone. Easy 10 min
  10. App crashes or won't install: what to do on iPhone and iPadAn app on your iPhone or iPad crashes on launch or won't install from the App Store. Check storage, network, date and updates, then reinstall. Easy 15 min
  11. iPhone not enough storage: how to free up space fastiPhone says not enough storage? Learn how to quickly free up space: delete large files, cache, messages, and optimize photos. Easy 15 min
  12. iPad running slow: how to speed up the device and restore its speediPad slowing down, lagging or taking long to open apps? Check storage, background processes and settings, then speed up the device without losing data. Easy 25 min
Didn't find a fix?The AI IT assistant is available 24/7. Describe the problem or send a screenshot of the error and get instructions for your case.Ask the AI IT assistant