Quick answer
For reliable NAS backup in a small business, choose a NAS with at least two disks in RAID 1 or SHR, create shared folders for data and backup, enable scheduled backups from computers to the NAS, and occasionally test recovery. Be sure to keep an off-site copy as well, because a NAS is not a replacement for the 3-2-1 rule.
How to recognize the problem
- Data exists only on employees' computers, with no central backup
- The existing NAS is used only as a network drive, without scheduled backups
- No one knows whether backups are actually running or valid
- There is no off-site copy, so the risk from fire or theft is high
- Recovery has never been tested
Most common causes
The NAS is not configured for backup
The NAS was purchased and shared as a network drive, but no scheduled copy tasks from computers to the NAS were set up.
No RAID protection or it is set up incorrectly
A single disk in the NAS or RAID 0 means that one disk failure destroys all data. RAID 1 or SHR protects against disk failure, but not against deletion.
The only copy is on the NAS
If the NAS is the only copy, losing the NAS (failure, theft, fire) means losing all data.
No recovery testing
A backup that has not been tested cannot be considered reliable. It is often discovered that the backup is incomplete or cannot be restored.
Step-by-step fix
- 1
Choose a NAS with at least two disks
For small businesses, a NAS with two or more bays (e.g. Synology or QNAP) and disks of the same size is recommended. Before initializing the NAS and creating RAID, be sure to back up existing data, because disks may be formatted during setup. Set up RAID 1 (mirror) or SHR if the device supports it, so that a single disk failure does not interrupt work. Plan capacity to be at least twice the size of your current data.
- 2
Connect the NAS to the network and configure the basics
Connect the NAS with a network cable to the router or switch, not to Wi-Fi. Find it using the manufacturer's tool or enter its IP address in a browser. Go through the initial setup: language, time zone, administrator password, firmware update, and creating user accounts.
- 3
Create shared folders and assign permissions
Create a folder for shared data (e.g.
Documents) and a separate folder for computer backups (e.g.Backup). Assign access permissions by user or group: employees get access only to what they need, and the backup folder is accessible only to the administrator and the backup account. - 4
Enable scheduled backups from computers
On the NAS, activate the built-in backup tool if it supports computer backup (e.g. Synology Active Backup for Business) or install the manufacturer's client tool (e.g. QNAP NetBak Replicator) and add computers. Choose what to back up (the entire disk or only user folders), the schedule (e.g. daily at 6 PM), and version retention. Alternatively, on each computer set up Windows File History or a similar tool to copy to the network folder.
- 5
Set up a copy of the NAS to an external disk or cloud
In the NAS backup tools, create a task that copies key folders to an external USB disk connected to the NAS or to cloud storage. Set a schedule, for example daily at night, and enable error notifications. This gives you a second copy outside the main NAS. If you use a USB disk, occasionally take it off-site or rotate two disks so that you also have an off-site copy.
- 6
Enable notifications and integrity checks
Set up email notifications for successful and failed backup tasks. Enable periodic RAID integrity checks and SMART status monitoring for disks. Review reports regularly, at least once a week, so you can spot problems in time.
- 7
Test recovery on a test computer
Once a month, restore a few files or an entire folder from the backup to a test computer or a temporary folder. Check that the files are valid and open correctly. Document the recovery procedure in a short document so that colleagues can repeat it.
- 8
Protect the NAS and backup from misuse
Disable unnecessary services, use strong passwords and two-factor authentication if available. Regularly install firmware security updates. Protect the backup folder from deletion or modification by regular users and consider immutable mode if the NAS supports it.
If you are still unsure whether the backup is correct
If the NAS does not support the desired features or you cannot achieve a reliable schedule, consider hiring an IT expert for initial setup and documentation. For small businesses, it is useful to introduce a simple policy: data is stored on the NAS, backups go to an external disk that is rotated and taken off-site, and recovery is tested once a month. If the budget is limited, prioritize financial data, contracts, and databases. Do not forget computers that are rarely used; they should also be included in the schedule or explicitly excluded from the backup obligation with a clear decision.
How to prevent it
- Regularly check backup reports and disk status
- Keep one copy off-site (external disk or cloud)
- Test recovery at least once a month
- Update the NAS firmware and use strong passwords
When to call a professional
If you cannot set up RAID, backup tasks, or recovery, or if the NAS does not support the required features, contact an IT expert to avoid unreliable backups and data loss.
IT infrastructure maintenance · Servers, networks, backup, security and helpdeskFAQ
Is RAID enough as a backup?
No. RAID protects against disk failure, but not against deletion, ransomware, or theft. You need an additional copy in another location.
How often should I back up to the NAS?
For most small businesses, a daily backup of key folders is sufficient. If data changes frequently, consider backing up every few hours.
Can I use the NAS as the only copy of data?
No. The NAS should be the central place for working data, but you must also keep a second copy outside the NAS, following the 3-2-1 rule.